We know your privacy is important to you.
We will only collect and use your personal data in ways that are described here and in a manner that is in line with GDPR and UK GDPR.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.​
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This is the standard information collected by websites across the internet. We only collect the personal information that you provide and the minimal required data for the website to operate including the IP Address of your device.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.​
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Although no transactions are completed on our website, some personal information will be collected via our Contact form including your name, email and phone number. This is so we can contact you and assist you in the best way possible.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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It is important to us to deliver the best service possible to our customers. As such we collect personal information in order to ensure that we provide the best experience for you. Any data that is collected is only used by us.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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Our website was created and is hosted by Wix.com. This allows us to store and use our visitors' personal information as analytics to develop our services and website further. All data is stored on Wix.com's secure databases but is only used by us.
Payment services are not currently available at present.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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While our website does not offer an account system, any personal data you provide via our Contact Form will create an account on our system. This allows us to contact you if it is required. Communication between site visitors and Illumina LTD will only be done if it is deemed necessary.
How can site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at illumina.ltd@icloud.com
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We care about you and your data but if you wish for us to remove your data from our systems then please do contact us and we inform you when it has been completed.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at illumina.ltd@icloud.com
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Your privacy is important to us. If you have any questions or concerns about your privacy on our website, please don't hesitate to contact us and we will help you where we can.
How do we use cookies and other tracking tools?
All websites on the internet utilise cookies and other tracking tools in order to offer a personal experience to site visitors. A number of cookies are essential for the website to operate correctly however these cookies are used for site protection and do not collect any personal information including your device's IP Address.
This website does utilise tools such as Forms and SEO Boosters in order to help provide the best experience for site visitors and these tools will have their own cookies and tools to track website usage however, personal information is only collected when allowed by the site visitor and will not be used outside of our own systems and website.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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We shouldn't need to change our privacy policy other than to meet new rules and regulations. However, if we ever do make any changes, we will inform you of these changes immediately and how it affects you.